v7v7 Privacy Policy —
Your Data, Handled With Care

1 Who We Are

v7v7 operates the online gaming platform available at v7v7.asia. When this Privacy Policy refers to "v7v7", "we", "us", or "our", it means the operator of the v7v7 platform.

This Privacy Policy applies to all personal data collected through the v7v7 website, mobile app, and any related services. It covers every registered player and every visitor to v7v7.asia, regardless of whether they have created an account.

2 Data We Collect

v7v7 collects personal data in two ways — information you provide directly, and information collected automatically when you use the platform.

Information you provide directly:

• Full name and date of birth (required for account registration and age verification)
• Email address and mobile phone number
• Residential address (required for identity verification)
• Government-issued ID details (collected during KYC verification)
• Payment method details such as your bKash, Nagad, or Rocket account number
• Any information you provide when contacting v7v7 support

Information collected automatically:

3 How We Use Your Data

v7v7 uses your personal data only for legitimate purposes directly related to operating the platform and serving you as a player. Here is exactly how we use it:

• Account management: Creating and maintaining your v7v7 account, verifying your identity, and keeping your account secure.
• Payment processing: Processing your deposits and withdrawals via bKash, Nagad, and Rocket, and maintaining accurate transaction records.
• Customer support: Responding to your queries, complaints, and support requests through live chat and email.
• Fraud prevention: Detecting and preventing fraudulent activity, money laundering, and unauthorised account access.
• Legal compliance: Meeting our obligations under applicable laws and regulations, including anti-money laundering requirements.
• Responsible gaming: Monitoring gameplay patterns to identify potential problem gambling and applying responsible gaming tools where appropriate.
• Platform improvement: Analysing aggregated, anonymised usage data to improve the v7v7 platform and user experience.
• Promotional communications: Sending you information about v7v7 bonuses and promotions — only if you have opted in to receive them.

4 Legal Basis for Processing

v7v7 processes your personal data on the following legal grounds:

• Contract performance: Processing your data is necessary to provide the v7v7 service you have signed up for, including account management and payment processing.
• Legal obligation: We are required by law to collect and retain certain data, including identity verification records and transaction histories, for anti-money laundering compliance.
• Legitimate interests: We process certain data — such as IP addresses and device information — to protect the security of the platform and prevent fraud.
• Consent: Where we send you marketing communications, we do so only on the basis of your explicit consent, which you can withdraw at any time.

5 Who We Share Data With

v7v7 does not sell your personal data. We share it only in the following limited circumstances:

• Payment processors: bKash, Nagad, and Rocket receive the minimum data necessary to process your transactions. They operate under their own privacy policies.
• Identity verification providers: Third-party KYC providers may process your identity documents to verify your age and identity. These providers are contractually bound to handle your data securely.
• Game providers: Game software providers may receive anonymised gameplay data to operate their games on the v7v7 platform. They do not receive your personal identity information.
• Legal authorities: v7v7 will disclose personal data to law enforcement or regulatory authorities when required to do so by law, court order, or regulatory obligation.
• Business transfers: In the event of a merger, acquisition, or sale of v7v7, your data may be transferred to the new operator. You will be notified of any such change.

6 Cookies & Tracking

v7v7 uses cookies and similar technologies to operate the platform and improve your experience. Here is what we use and why:

• Essential cookies: Required for the platform to function. These include session cookies that keep you logged in during your visit. You cannot opt out of essential cookies without losing platform functionality.
• Security cookies: Used to detect and prevent fraudulent activity and unauthorised account access.
• Preference cookies: Remember your settings and preferences, such as your preferred language or display settings.
• Analytics cookies: Help us understand how players use v7v7 so we can improve the platform. Analytics data is aggregated and anonymised.

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the v7v7 platform.

7 Data Retention

v7v7 retains your personal data only for as long as necessary for the purposes described in this policy, or as required by law.

• Active accounts: Your data is retained for the full duration of your account being active on v7v7.
• Closed accounts: Following account closure, v7v7 retains transaction records and identity verification data for a minimum of 5 years to comply with anti-money laundering regulations.
• Support records: Customer support communications are retained for 2 years after the last interaction.
• Marketing data: If you have opted in to marketing communications, your contact details for this purpose are retained until you opt out.

Once the applicable retention period has expired, your data is securely deleted or anonymised so it can no longer be linked to you.

8 Your Rights

As a v7v7 player, you have the following rights over your personal data. To exercise any of these rights, contact us at [email protected].

v7v7 will respond to all data rights requests within 30 days. In complex cases, we may extend this by a further 60 days, and we will notify you if this is the case.

9 Data Security

v7v7 takes the security of your personal data seriously and implements appropriate technical and organisational measures to protect it against unauthorised access, loss, or destruction.

• All data transmitted between your device and v7v7 is encrypted using 256-bit SSL/TLS encryption.
• Sensitive data such as passwords is stored using one-way cryptographic hashing — v7v7 staff cannot read your password.
• Access to personal data within v7v7 is restricted on a need-to-know basis. Staff access is logged and audited.
• v7v7 conducts regular security assessments and penetration testing to identify and address vulnerabilities.
• In the event of a data breach that poses a risk to your rights, v7v7 will notify affected players without undue delay.

While v7v7 takes every reasonable precaution, no online platform can guarantee absolute security. You also play a role in keeping your account safe — use a strong, unique password and never share your login credentials.

10 Children's Privacy

v7v7 is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not use v7v7 or provide any personal information to us.

If v7v7 discovers that personal data has been collected from a person under 18, we will delete that data immediately and close the associated account. If you believe a minor has registered on v7v7, please contact us at [email protected] immediately.

11 Third-Party Links

The v7v7 platform may contain links to third-party services such as payment providers. These third-party sites operate under their own privacy policies, and v7v7 is not responsible for their data practices.

We recommend reviewing the privacy policy of any third-party service before providing them with your personal information. v7v7's Privacy Policy applies only to data collected directly through v7v7.asia and the v7v7 app.

12 Changes to This Policy

v7v7 may update this Privacy Policy from time to time to reflect changes in our data practices or applicable law. When we make material changes, we will update the "Last Updated" date at the top of this page.

For significant changes that affect your rights, v7v7 will notify registered players via email or in-platform notification. Your continued use of v7v7 after any update constitutes your acceptance of the revised Privacy Policy.

13 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or how v7v7 handles your personal data, please get in touch:

• Email: [email protected]
• Live Chat: Available 24/7 via the chat icon on any page of v7v7.asia

For data rights requests — such as access, correction, or deletion of your personal data — please email us with the subject line "Data Rights Request" and include your registered account email address. We will respond within 30 days.

For responsible gaming concerns, visit our Responsible Gaming page or contact support directly.